Privacy Policy

This Privacy Policy explains how Maharaja Mango collects, uses and protects customer information when customers visit our website, place an order, contact us or interact with our customer support channels.

1. Information We Collect

We may collect the following information when required for order processing, delivery and support:

• Name, mobile number, email address and delivery address.
• Order details, product selection, payment status and delivery information.
• Messages sent through our contact form, WhatsApp or email.
• Basic website usage information such as device, browser and page interaction data, where applicable.

2. How We Use Information

Customer information may be used for:

• Processing and confirming orders.
• Coordinating delivery through transport or delivery partners.
• Responding to customer queries and support requests.
• Sending order updates, payment confirmation or service-related communication.
• Improving our website, customer service and ordering process.

3. Payment Information

Online payments may be processed through third-party payment service providers. Maharaja Mango does not intentionally store full card, UPI or payment instrument details on its website. Payment confirmation details may be used for order processing and support.

4. Sharing of Information

We may share limited customer information only where required with:

• Delivery, courier or transport partners for order delivery.
• Payment service providers for payment processing.
• Technology and website service providers who support our e-commerce operations.
• Government, legal or regulatory authorities, if required by law.

5. Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse or disclosure. However, no online system can be guaranteed to be completely secure.

6. Cookies and Website Tools

Our website may use cookies or similar tools to improve website functionality, understand visitor activity and support advertising or analytics. Customers may manage cookie preferences through their browser settings.

7. Customer Rights and Requests

Customers may contact us to request correction, update or deletion of their personal information, subject to order, legal, accounting and business record requirements.

8. Children’s Privacy

Our website and products are intended for customers who can lawfully place orders. We do not knowingly collect personal information from children for independent purchase.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website with the revised date.